ComponentOne Support Services

For several years we have had consistent first class support from qualified people who are dedicated to promptly and efficiently helping software developers progress with their project work as smoothly as possible, whilst creating the highest quality state-of-the-art software systems. In many cases I talk to the same support person who is usually one of the actual component developers and who remembers my previous support requests for their area. This is something that is a huge privilege these days with many development platforms dominated by large organizations with faceless people who regularly change roles and have zero personal customer focus.

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Our Platinum support service expands your options for interacting with our engineers, providing you an additional layer of support. By adding Platinum support to your Studio subscription, you will receive priority support for online submissions, guaranteed 24-hour weekday response time and unlimited phone support incidents for one year.



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